FAQ

1. Which system should be integrated in which type of wall?

 

In every wall type in which you can screw or fix something (bric, ytong, metal stud wall, ... ) you can install any kind of Xinnix Door System.

The choice of the system depends partly on the personal preference of the installer, partly of the technical characteristics of the system.

F.e. the systems X1 or X240 are used for ceiling-high doors.

 

We help you choosing your system:

- Fire rated system: X240EI (push and pull : possible). Please ask for our specific fire door files to discover the multiple options.

- Acoustic door system: X240 (push and pull: possible)

 

 

 

 2. Can a XINNIX door frame tear out?
A Xinnix door frame is designed to be fixed and screwed in each wall type. After mechanical anchoring of the door frame in the wall, the door frame cannot tear out. This mechanical anchoring is necessary because the slamming of a door cannot be stopped by any plastering or plasterboard. After the anchoring in the wall, you need the apply foam to fixate the system even more.

You can also find those recommandations in our catalogue or on the installation instructions which are provided with every delivered system. You can already download them on our website (subject 'Downloads").


Every house is moving and is being lived. Guaranteeing that hairline cracks will never be visible, is impossible. We recommend that if you prefer painted walls, you use a wall covering lining for a perfect finish of the door frame. The seams of the lining will be hidden in the door frame behind the rubber gasket. This gasket provides a particularly high acoustic comfort.
This lining is an invisible reinforcement which is not only good for our Xinnix doorframes but also for the daily use of the walls. Yet, this is not a ‘must’, only advice we’ve received from professional painters.

 

 

3 Can I use a normal plinth or should I use adjusted plinths?

Our integrated XP50© Plinths offer the opportunity to open the door (X1-pull) on the full 180°. The X240 system (push) can be opened 90°.

When using normal plinths with a pull (X1) door: the plinths should be cut in 45°. For a push door (X240) the plinth should be integrated in the wall of the opening.

 

 

4. What to do if a hardware element fails?

Xinnix Door Systems bvba pays great attention to the quality of its products. Nevertheless, it may occur that an element does not meet the standard quality. Xinnix Door Systems bvba therefore gives guarantee on the fonctionality of the delivered products, during the specified warranty period.

 

If the products aren't delivered according with the order, or if they have already a visible defect, the system should not be installed. 

The duration of the warranty period is as following:

- 2 years for structural defect on mechanical (not moving) parts.

- 2 years or 200.000 cycles on mechanical (moving) parts, as hinges and locks .

  

In case of problems, always contact Xinnix Door Systems bvba first, before intervening yourselves.

Our complete warranty statement is available on request. During the mentioned warranty period, Xinnix will replace the faulty elements, unless the element is explicitly excluded from guarantee.

 

 

5. How to finish a Xinnix Door Systems?
Every door system is an installed frame of white lacquered aluminium profiles (PRIMER COATING - RAL9016 SA30). The porpose is to paint the frame after installation, in order that is completely hidden in the wall.

In the tab 'Downloads' you have files available with more information about the finishing of the systems for your tape of wall.

 

- Finish ENG: Finishing instructions for plasterboard walls

- Finish Plastering ENG: Finishing instructions for plastered walls